JetBrains Toolbox not working again

If I want to open toolbox by click on icon in windows panel, the icon disappears and nothing to do. And it seems that when the toolbox doesn't work, it's not possible start the Fleet. I have two devices with Windows 10 Pro and the same problem on both. The only solution that work for me was installing a much older version of the toolbox. Why is it hapenning? By the way, I'm glad that at least I have PhpStrom running.

1 comment

Hello Tomas Prochazka. We apologise for the inconvenience. Could you specify the version of the Toolbox App you rolled back to that helped you? 

I'll also still need the logs to figure out what's wrong. Please create an issue in our bug tracker and attach toolbox.log and toolbox-error-* log files. It can be found in %localappdata%\JetBrains\Toolbox\logs folder.


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