Toolbox system tray icon and behavior on Linux Mint 18.3 Cinnamon

The toolbox icon does not show in the system tray. There is a space for it, but no icon. when I click on the space in the system tray that represents the Toolbox, the toolbox does not open. Instead, a menu opens with an option to open the toolbox. This behavior is different then it is on my other Mint PCs. Has anyone had experience with this?

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I've got this issue too, on Arch Linux with Cinnamon. Arch with XFCE, Gnome and Plasma do not have the issue -- the system tray icon for toolbox is present on those desktop environments. 

0

We are working on this issue to introduce the fix in the coming Toolbox update (on several weeks or so).

2

I have this issue also.

The icon doesn't show up even if the logs seem to show that the Toolbox is running.

Has it been fixed yet?

0
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On a fresh Linux Mint XFCE install, the toolbox icon shows but when click on it the Toolbox window doesn't appear.

Using the Live CD session it worked though.

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Same issue. No icon in system tray on Ubuntu 18.04 Cinnamon 3.6.7

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I have had this issue on Fedora running Cinnamon for the last several toolbox updates. If I run the toolbox application from the menu, the toolbox application pops up in the proper location over the system tray, and I can interact with it as you would expect - I can launch tools and projects from it. The window does not disappear, though, and the icon never appears in the system tray. I have to close the toolbox window with the close button.

What's weird though, is that if there is an update to the toolbox program everything works properly (icon in the system tray, toolbox application windows expanding and closing when clicking on the icon) after the installation completes and until I reboot.

The toolbox programs are started at startup and there a jetbrains-toolbox filesystem mounted. Everything seems OK except the system tray icon. Irritating, not a show stopper.

Fedora 28 - Cinnamon 3.8.1

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Every time I start the Toolbox in my Linux Mint, Cinnamon crashes.

It also crashes after update of every application during "Update all".

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Also having the issue with Toolbox crashing Cinnamon 3.6.7 on Linux Mint 18.3 every time it launches.

Here's what I'm seeing in .xsession-errors:

Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
Unable to open desktop file /usr/share/applications/caja-browser.desktop for panel launcher: No such file or directory
Unable to open desktop file /usr/share/applications/mate-terminal.desktop for panel launcher: No such file or directory

(nm-applet:3657): Gdk-CRITICAL **: gdk_window_thaw_toplevel_updates: assertion 'window->update_and_descendants_freeze_count > 0' failed
Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x5800001 (JetBrains Toolbox)
Window manager warning: meta_window_activate called by a pager with a 0 timestamp; the pager needs to be fixed.

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same here

0

Same here, but on Gnome. Toolbox icon won't display after logging in. I have to open the app, quit and launch it again – only then I get the menubar icon.

0

Experiencing the same on Ubuntu-LTS, Gnome, issue appeared after switching from X-windows server to Wayland.

1

Linux Mint running Gnome Shell. Same issue. If I quit the app and start it manually the icon appears.

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Same issue. No icon in system tray on Linux Mint 18.3 Cinnamon 3.6.7 (toolbox 1.17.6802).

0

Same here. It started recently (Linux Mint 19 Cinnamon with toolbox 1.17.6802
It started yesterday to me.

EDIT: Confirmed. Version 1.16.6319 works ok and shows the system tray icon. I use this a lot, so will freeze autoupdates for the moment.

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Same issue. No icon in system tray.

Toolbox App 1.17.6802, (Linux 5.6.6-200.fc31.x86_64)

Operating System: Fedora 31
KDE Plasma Version: 5.17.5
KDE Frameworks Version: 5.68.0
Qt Version: 5.13.2
Kernel Version: 5.6.6-200.fc31.x86_64
OS Type: 64-bit

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Same issue. The icon just won't show up, no matter what I do. It used to work with Toolbox App 1.6.x.

I can see that toolbox is running when I search for processes even after closing the popup. Yet no icon appears in the "tray" (using gnome exension "Tray Icons")

Environment:

* Linux Mint 19.3, 64-bit
* Kernel 5.3.0-46-generic #38~18.04.1-Ubuntu SMP
* Gnome 3.28.2 with extension Tray Icons
* Toolbox App 1.17.6802

Here's the logs that i aggregated during startup of Toolbox App:

==> toolbox.log <==


==========================================
Logger initialized
1.17.6802 18329 Main 2020-04-27T10:12:02.2322 attach (shared memory) 1359020058 got -1 from shmget
1.17.6802 18329 Main 2020-04-27T10:12:02.2322 ensureSingleInstance master
1.17.6802 18329 Main 2020-04-27T10:12:02.2322 SetupApplication Using local data directory /home/valentatenj/.local/share/JetBrains/Toolbox
1.17.6802 18329 Main 2020-04-27T10:12:02.2322 SetupApplication Using log directory /home/valentatenj/.local/share/JetBrains/Toolbox/logs

==> toolbox-ui.log <==
[0427/121202.580591:ERROR:main_delegate.cc(930)] Could not load cef_100_percent.pak
[0427/121202.586168:ERROR:main_delegate.cc(939)] Could not load cef_200_percent.pak
[0427/121202.632744:ERROR:main_delegate.cc(930)] Could not load cef_100_percent.pak
[0427/121202.632813:ERROR:main_delegate.cc(939)] Could not load cef_200_percent.pak
[0427/121203.078002:INFO:HandlerGUILinux.cpp(135)] Showing window0x29fe450

==> toolbox.log <==
1.17.6802 18329 Main 2020-04-27T10:12:03.2323 getDefaultWindowLocation Primary display ( 0 , 0 ) -> ( 2560 , 1440 )
1.17.6802 18329 Main 2020-04-27T10:12:03.2323 startJVM Using class path: /tmp/.mount_jetbrahYzC8j/lib/annotations-13.0.jar:/tmp/.mount_jetbrahYzC8j/lib/bcpkix-jdk15on-1.64.jar:/tmp/.mount_jetbrahYzC8j/lib/bcprov-jdk15on-1.64.jar:/tmp/.mount_jetbrahYzC8j/lib/dbus-java-master.jar:/tmp/.mount_jetbrahYzC8j/lib/jackson-annotations-2.9.0.jar:/tmp/.mount_jetbrahYzC8j/lib/jackson-core-2.9.9.jar:/tmp/.mount_jetbrahYzC8j/lib/jackson-databind-2.9.9.jar:/tmp/.mount_jetbrahYzC8j/lib/java-statusnotifier-0.1.3.jar:/tmp/.mount_jetbrahYzC8j/lib/java-utils-1.0.0.jar:/tmp/.mount_jetbrahYzC8j/lib/jna-5.3.1-repacked-signed.jar:/tmp/.mount_jetbrahYzC8j/lib/jna-platform-5.3.1.jar:/tmp/.mount_jetbrahYzC8j/lib/kotlin-stdlib-1.3.61.jar:/tmp/.mount_jetbrahYzC8j/lib/kotlin-stdlib-common-1.3.61.jar:/tmp/.mount_jetbrahYzC8j/lib/kotlinx-coroutines-core-1.2.2.jar:/tmp/.mount_jetbrahYzC8j/lib/libmatthew-0.8.1.jar:/tmp/.mount_jetbrahYzC8j/lib/okhttp-4.3.1.jar:/tmp/.mount_jetbrahYzC8j/lib/okio-jvm-2.4.1.jar:/tmp/.mount_jetbrahYzC8j/lib/pecoff4j-0.0.2.2.jar:/tmp/.mount_jetbrahYzC8j/lib/slf4j-api-1.7.21.jar:/tmp/.mount_jetbrahYzC8j/lib/tinylog-api-2.0.1.jar:/tmp/.mount_jetbrahYzC8j/lib/tinylog-api-kotlin-2.0.1.jar:/tmp/.mount_jetbrahYzC8j/lib/tinylog-impl-2.0.1.jar:/tmp/.mount_jetbrahYzC8j/lib/toolbox-1.17.6802.jar:/tmp/.mount_jetbrahYzC8j/lib/xz-1.8.jar

==> toolbox-ui.log <==
[0427/121203.734980:ERROR:main_delegate.cc(930)] Could not load cef_100_percent.pak
[0427/121203.735082:ERROR:main_delegate.cc(939)] Could not load cef_200_percent.pak
[0427/121203.967030:ERROR:main_delegate.cc(930)] Could not load cef_100_percent.pak
[0427/121203.968096:ERROR:main_delegate.cc(939)] Could not load cef_200_percent.pak

==> toolbox.log <==
1.17.6802 18329 Main 2020-04-27T10:12:03.2323 startJVM Java Virtual Machine is created!
1.17.6802 18329 2020-04-27 12:12:04.308 INFO ToolboxEntry ===========================================================
1.17.6802 18329 2020-04-27 12:12:04.308 INFO ToolboxEntry JetBrains Toolbox 1.17.6802 (Wed, 15 Apr 2020 10:44:06 GMT) is starting
1.17.6802 18329 2020-04-27 12:12:04.309 INFO ToolboxEntry OS: Linux, JRE: 13.0.2+8
1.17.6802 18329 2020-04-27 12:12:04.314 INFO ToolboxEntry Executable: /tmp/.mount_jetbrahYzC8j/jetbrains-toolbox
1.17.6802 18329 2020-04-27 12:12:04.790 INFO ZBX Using /home/valentatenj/.local/share/JetBrains/Toolbox as applications install directory
1.17.6802 18329 2020-04-27 12:12:04.818 INFO ZFu Linux distribution according to /etc/os-release: Linux Mint 19.3
1.17.6802 18329 2020-04-27 12:12:04.829 INFO ZmV os = linux
1.17.6802 18329 2020-04-27 12:12:04.829 INFO ZmV os_kernel = Linux
1.17.6802 18329 2020-04-27 12:12:04.829 INFO ZmV os_version_major = 5
1.17.6802 18329 2020-04-27 12:12:04.830 INFO ZmV os_version_minor = 3
1.17.6802 18329 2020-04-27 12:12:04.830 INFO ZmV os_version_micro = 0
1.17.6802 18329 2020-04-27 12:12:04.830 INFO ZmV cpu_arch = x64
1.17.6802 18329 2020-04-27 12:12:04.830 INFO ZmV glibc = 2.27
1.17.6802 18329 2020-04-27 12:12:04.841 INFO Zki Install .desktop file to /home/valentatenj/.local/share/applications/jetbrains-toolbox.desktop
1.17.6802 18329 2020-04-27 12:12:04.841 INFO Zki Adding jetbrains:// protocol handler to mimeapps.list
1.17.6802 18329 2020-04-27 12:12:04.843 INFO Zjd Executing /usr/bin/xdg-mimeargs: default|jetbrains-toolbox.desktop|x-scheme-handler/jetbrains
1.17.6802 18329 2020-04-27 12:12:04.859 INFO Zjd Executing /usr/sbin/update-icon-cachesargs: -f
1.17.6802 18329 2020-04-27 12:12:04.862 INFO Zki Install .desktop file to /home/valentatenj/.config/autostart/jetbrains-toolbox.desktop
1.17.6802 18329 2020-04-27 12:12:04.862 INFO Zki Adding jetbrains:// protocol handler to mimeapps.list
1.17.6802 18329 2020-04-27 12:12:04.862 INFO Zjd Executing /usr/bin/xdg-mimeargs: default|jetbrains-toolbox.desktop|x-scheme-handler/jetbrains
1.17.6802 18329 2020-04-27 12:12:04.919 ERROR Zow Signal handler kotlin.jvm.Za.Zuj<com.jetbrains.toolbox.Zzj, kotlin.Unit> failednull
1.17.6802 18329 2020-04-27 12:12:05.032 ERROR Zoz Failed to create tray icon
1.17.6802 18329 2020-04-27 12:12:05.041 INFO Zoz Processing command line args: ./jetbrains-toolbox
1.17.6802 18329 2020-04-27 12:12:05.041 INFO ToolboxEntry API initialized!
1.17.6802 18329 Main 2020-04-27T10:12:05.2325 main_jvm_launcher JVM Start completed!
1.17.6802 18329 Main 2020-04-27T10:12:05.2325 operator() Started thread JNI:jvm->tb
1.17.6802 18329 Main 2020-04-27T10:12:05.2325 bindJVM JVMNativeTransport bound
1.17.6802 18329 Main 2020-04-27T10:12:05.2325 operator() Started thread JNI:tb->jvm

==> toolbox-ui.log <==
[0427/121205.064986:INFO:HandlerRendererProcess.cpp(15)] Started CEF-render process
[0427/121205.064986:INFO:HandlerRendererProcess.cpp(15)] Started CEF-render process

==> toolbox.log <==
1.17.6802 18329 2020-04-27 12:12:05.622 INFO Zfb Toolbox update filter: quality = 10000, autoupdate true
1.17.6802 18329 2020-04-27 12:12:05.623 INFO Zwu Selected Toolbox update: <NONE>
1.17.6802 18329 2020-04-27 12:12:05.626 INFO ZdJ Updating model REMOTE_FEED_UPDATED
1.17.6802 18329 2020-04-27 12:12:05.654 INFO Zy5 All IntelliJ product does are: CL, DB, GO, IC, IE, IU, MPS, PS, PC, PE, PY, RD, RM, WS
1.17.6802 18329 2020-04-27 12:12:05.655 INFO Zy5 All Possible names are: clion, 191.7479.33, datagrip, 191.7479.12, goland, 191.7479.32, intellij, idea, community, 191.7479.19, intellij, idea, community, educational, 191.7479.41, intellij, idea, ultimate, 191.7479.19, 191.1525, phpstorm, 191.7479.51, pycharm, community, 191.7479.30, pycharm, 191.7479.40, pycharm, professional, 191.7479.30, rider, 191.7141.355, rubymine, 191.7141.58, webstorm, 191.7479.14
1.17.6802 18329 2020-04-27 12:12:05.673 INFO ZDM Lock wait took 0ms.
1.17.6802 18329 2020-04-27 12:12:05.673 INFO Zak Detecting recent projects
1.17.6802 18329 2020-04-27 12:12:05.741 INFO ZEW Updating ALL shell links to reflect recent change
1.17.6802 18329 2020-04-27 12:12:05.742 INFO ZBC Reading recent projects from /home/valentatenj/.PhpStorm2019.1/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:05.762 INFO Zak result appended by 7 projects from /home/valentatenj/.PhpStorm2019.1/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:05.763 INFO ZBC Reading recent projects from /home/valentatenj/.PhpStorm2019.2/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:05.783 INFO Zak result appended by 14 projects from /home/valentatenj/.PhpStorm2019.2/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:05.783 INFO ZBC Reading recent projects from /home/valentatenj/.PhpStorm2019.3/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:05.797 INFO Zy5 Checking /home/valentatenj/.local/share/JetBrains/Toolbox/build.txt
1.17.6802 18329 2020-04-27 12:12:05.797 INFO Zy5 Checking /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153/build.txt
1.17.6802 18329 2020-04-27 12:12:05.797 INFO Zy5 Detected IntelliJ platform app at /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153 version PS-201.6668.153
1.17.6802 18329 2020-04-27 12:12:05.798 INFO Zy5 Detected LocalFeedItem PhpStorm 201.6668.153 /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153 at /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153
1.17.6802 18329 2020-04-27 12:12:05.798 INFO ZrM Local feed is different after an update, sending updated signal
1.17.6802 18329 2020-04-27 12:12:05.799 INFO ZdJ Updating model LOCAL_FEED_UPDATED
1.17.6802 18329 2020-04-27 12:12:05.799 INFO ZFp Removing installed self-feed items: 0
1.17.6802 18329 2020-04-27 12:12:05.801 INFO Zw6 Detected channel Channel: /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0 total installed items: 2
1.17.6802 18329 2020-04-27 12:12:05.806 INFO Zak result appended by 18 projects from /home/valentatenj/.PhpStorm2019.3/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:05.820 INFO ZDM IntelliJ projects search took 148ms. Reason: REMOTE_ENTRIES_CHANGED
1.17.6802 18329 2020-04-27 12:12:05.829 INFO ZBI Total projects update took 9ms. Found 18 projects Reason: REMOTE_ENTRIES_CHANGED
1.17.6802 18329 2020-04-27 12:12:05.829 INFO ZdJ Updating model PROJECTS_DETECTED
1.17.6802 18329 2020-04-27 12:12:05.830 INFO Zw6 Detected channel Channel: /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0 total installed items: 2
1.17.6802 18329 2020-04-27 12:12:05.871 INFO ZDM Lock wait took 0ms.
1.17.6802 18329 2020-04-27 12:12:05.872 INFO Zak Detecting recent projects
1.17.6802 18329 2020-04-27 12:12:05.872 INFO ZDd Calculating occupied disk space
1.17.6802 18329 2020-04-27 12:12:05.873 INFO ZdJ Updating model SCHEDULED_UPDATE
1.17.6802 18329 2020-04-27 12:12:05.873 INFO Zw6 Detected channel Channel: /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0 total installed items: 2
1.17.6802 18329 2020-04-27 12:12:05.873 INFO Zak result appended by 7 projects from cached /home/valentatenj/.PhpStorm2019.1/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:05.874 INFO Zak result appended by 14 projects from cached /home/valentatenj/.PhpStorm2019.2/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:05.874 INFO Zak result appended by 18 projects from cached /home/valentatenj/.PhpStorm2019.3/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:05.875 INFO ZBC Reading recent projects from /home/valentatenj/.config/JetBrains/PhpStorm2020.1/options/recentProjects.xml
1.17.6802 18329 2020-04-27 12:12:05.885 INFO ZEW Updating ALL shell links to reflect recent change
1.17.6802 18329 2020-04-27 12:12:05.888 INFO ZEW Updating ALL shell links to reflect recent change
1.17.6802 18329 2020-04-27 12:12:05.894 INFO Zak result appended by 19 projects from /home/valentatenj/.config/JetBrains/PhpStorm2020.1/options/recentProjects.xml
1.17.6802 18329 2020-04-27 12:12:05.901 INFO ZwA Updating local application links:
1.17.6802 18329 2020-04-27 12:12:05.916 INFO ZDM IntelliJ projects search took 45ms. Reason: LOCAL_AND_REMOTE_ENTRIES_CHANGED
1.17.6802 18329 2020-04-27 12:12:05.919 INFO ZBI Total projects update took 3ms. Found 19 projects Reason: LOCAL_AND_REMOTE_ENTRIES_CHANGED
1.17.6802 18329 2020-04-27 12:12:05.919 INFO ZdJ Updating model PROJECTS_DETECTED
1.17.6802 18329 2020-04-27 12:12:05.919 INFO ZDM Lock wait took 41ms.
1.17.6802 18329 2020-04-27 12:12:05.919 INFO Zak Detecting recent projects
1.17.6802 18329 2020-04-27 12:12:05.919 INFO Zw6 Detected channel Channel: /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0 total installed items: 2
1.17.6802 18329 2020-04-27 12:12:05.920 INFO Zak result appended by 7 projects from cached /home/valentatenj/.PhpStorm2019.1/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:05.920 INFO Zak result appended by 14 projects from cached /home/valentatenj/.PhpStorm2019.2/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:05.920 INFO Zak result appended by 18 projects from cached /home/valentatenj/.PhpStorm2019.3/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:05.921 INFO Zak result appended by 19 projects from cached /home/valentatenj/.config/JetBrains/PhpStorm2020.1/options/recentProjects.xml
1.17.6802 18329 2020-04-27 12:12:05.933 INFO ZDM IntelliJ projects search took 14ms. Reason: REMOTE_ENTRIES_CHANGED
1.17.6802 18329 2020-04-27 12:12:05.933 INFO ZDM No changes in IntelliJ Projects
1.17.6802 18329 2020-04-27 12:12:05.946 INFO ZEW Updating ALL shell links to reflect recent change
1.17.6802 18329 2020-04-27 12:12:05.965 INFO ZDd Disk space used by old builds 815.6 MB
1.17.6802 18329 2020-04-27 12:12:05.966 INFO ZdJ Updating model DISK_SIZE_RECALCULATED
1.17.6802 18329 2020-04-27 12:12:05.967 INFO Zw6 Detected channel Channel: /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0 total installed items: 2
1.17.6802 18329 2020-04-27 12:12:05.993 INFO ZEW Updating ALL shell links to reflect recent change
1.17.6802 18329 2020-04-27 12:12:05.995 INFO Zmf Updating vmoptions in '/home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153.vmoptions'.
----- BEFORE -----
-Xms128m
-Xmx4096m
-XX:ReservedCodeCacheSize=240m
-XX:+UseConcMarkSweepGC
-XX:SoftRefLRUPolicyMSPerMB=50
-ea
-Djdk.http.auth.tunneling.disabledSchemes=""
-XX:+HeapDumpOnOutOfMemoryError
-XX:-OmitStackTraceInFastThrow
-Dawt.useSystemAAFontSettings=lcd
-Dsun.java2d.renderer=sun.java2d.marlin.MarlinRenderingEngine
-Dide.no.platform.update=true
-Dsun.tools.attach.tmp.only=true
-Dsun.io.useCanonPrefixCache=false
-XX:CICompilerCount=2
-Dkotlinx.coroutines.debug=off
-Djdk.module.illegalAccess.silent=true
-Djdk.attach.allowAttachSelf=true
-Didea.plugins.path=/home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153.plugins

----- AFTER ------
-Xms128m
-Xmx4096m
-XX:ReservedCodeCacheSize=240m
-XX:+UseConcMarkSweepGC
-XX:SoftRefLRUPolicyMSPerMB=50
-ea
-Djdk.http.auth.tunneling.disabledSchemes=""
-XX:+HeapDumpOnOutOfMemoryError
-XX:-OmitStackTraceInFastThrow
-Dawt.useSystemAAFontSettings=lcd
-Dsun.java2d.renderer=sun.java2d.marlin.MarlinRenderingEngine
-Dide.no.platform.update=true
-Dsun.tools.attach.tmp.only=true
-Dsun.io.useCanonPrefixCache=false
-XX:CICompilerCount=2
-Dkotlinx.coroutines.debug=off
-Djdk.module.illegalAccess.silent=true
-Djdk.attach.allowAttachSelf=true
-Didea.plugins.path=/home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153.plugins

----- END --------
1.17.6802 18329 2020-04-27 12:12:05.998 INFO ZaY ensureCorrectSettings: saving corrected file at /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153.vmoptions
1.17.6802 18329 2020-04-27 12:12:05.999 INFO Zmf Updating vmoptions in '/home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153.vmoptions'.
----- BEFORE -----
-Xms128m
-Xmx4096m
-XX:ReservedCodeCacheSize=240m
-XX:+UseConcMarkSweepGC
-XX:SoftRefLRUPolicyMSPerMB=50
-ea
-Djdk.http.auth.tunneling.disabledSchemes=""
-XX:+HeapDumpOnOutOfMemoryError
-XX:-OmitStackTraceInFastThrow
-Dawt.useSystemAAFontSettings=lcd
-Dsun.java2d.renderer=sun.java2d.marlin.MarlinRenderingEngine
-Dide.no.platform.update=true
-Dsun.tools.attach.tmp.only=true
-Dsun.io.useCanonPrefixCache=false
-XX:CICompilerCount=2
-Dkotlinx.coroutines.debug=off
-Djdk.module.illegalAccess.silent=true
-Djdk.attach.allowAttachSelf=true
-Didea.plugins.path=/home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153.plugins

----- AFTER ------
-Xms128m
-Xmx4096m
-XX:ReservedCodeCacheSize=240m
-XX:+UseConcMarkSweepGC
-XX:SoftRefLRUPolicyMSPerMB=50
-ea
-Djdk.http.auth.tunneling.disabledSchemes=""
-XX:+HeapDumpOnOutOfMemoryError
-XX:-OmitStackTraceInFastThrow
-Dawt.useSystemAAFontSettings=lcd
-Dsun.java2d.renderer=sun.java2d.marlin.MarlinRenderingEngine
-Dide.no.platform.update=true
-Dsun.tools.attach.tmp.only=true
-Dsun.io.useCanonPrefixCache=false
-XX:CICompilerCount=2
-Dkotlinx.coroutines.debug=off
-Djdk.module.illegalAccess.silent=true
-Djdk.attach.allowAttachSelf=true
-Didea.plugins.path=/home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153.plugins

----- END --------
1.17.6802 18329 2020-04-27 12:12:06.004 INFO ZwA All links were updated
1.17.6802 18329 2020-04-27 12:12:06.044 WARN ZwR Unable to download feed from https://toolbox-internal-feed.labs.intellij.net/feeds/v1/internal-feed.feed.xz.signed: toolbox-internal-feed.labs.intellij.net: Der Name oder der Dienst ist nicht bekannt
1.17.6802 18329 2020-04-27 12:12:06.093 INFO Zdz Using https://oauth.account.jetbrains.com for JetBrains Account OAuth
1.17.6802 18329 2020-04-27 12:12:06.241 INFO ZiS API ready
1.17.6802 18329 2020-04-27 12:12:06.256 INFO ZiS Skip registering new global hotkey
1.17.6802 18329 2020-04-27 12:12:06.256 INFO ZiS Changing window mode to window

==> toolbox-ui.log <==
[0427/121206.317174:INFO:CONSOLE(6)] "Importing icons and logos from Ring UI is deprecated. Please import them from corresponding packages: `@jetbrains/icons` and `@jetbrains/icons`.", source: qrc://ui/index.js (6)

==> toolbox.log <==
1.17.6802 18329 Main 2020-04-27T10:12:06.2326 showWindowAt Show window at: 0 0 440 700
1.17.6802 18329 Main 2020-04-27T10:12:06.2326 getDefaultWindowLocation Primary display ( 0 , 0 ) -> ( 2560 , 1440 )
1.17.6802 18329 2020-04-27 12:12:06.334 INFO ZF3 Refreshing feed on window open

==> toolbox-ui.log <==
[0427/121206.408101:INFO:CONSOLE(66)] "Updated model size: 285613", source: qrc://ui/index.js (66)
[0427/121206.456881:INFO:CONSOLE(66)] "Initial model size: 285578", source: qrc://ui/index.js (66)
[0427/121206.460261:INFO:CONSOLE(6)] "`size`, `width` and `height` props are not recommended to use in Ring UI `Icon` component. The intrinsic sizes of SVG icon (`width` and `height` SVG attributes) are used instead.

We strongly recommend to use icons handcrafted for particular sizes. If your icon doesn't exist in the desired size, please ask your designer to draw one. "Responsive" checkmark should be unchecked when exporting icon.'", source: qrc://ui/index.js (6)

==> toolbox.log <==
1.17.6802 18329 2020-04-27 12:12:06.519 INFO ZdJ Updating model LICENSE_INFO_CHANGED
1.17.6802 18329 2020-04-27 12:12:06.520 INFO Zw6 Detected channel Channel: /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0 total installed items: 2
1.17.6802 18329 2020-04-27 12:12:06.522 INFO ZtO PhpStorm subscribedexpires 2021-02-28T22:00:00+01:00
1.17.6802 18329 2020-04-27 12:12:06.528 INFO ZDM Lock wait took 1ms.
1.17.6802 18329 2020-04-27 12:12:06.528 INFO Zak Detecting recent projects
1.17.6802 18329 2020-04-27 12:12:06.529 INFO Zak result appended by 7 projects from cached /home/valentatenj/.PhpStorm2019.1/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:06.529 INFO Zak result appended by 14 projects from cached /home/valentatenj/.PhpStorm2019.2/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:06.529 INFO Zak result appended by 18 projects from cached /home/valentatenj/.PhpStorm2019.3/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:06.530 INFO Zak result appended by 19 projects from cached /home/valentatenj/.config/JetBrains/PhpStorm2020.1/options/recentProjects.xml
1.17.6802 18329 2020-04-27 12:12:06.539 INFO ZEW Updating ALL shell links to reflect recent change
1.17.6802 18329 2020-04-27 12:12:06.547 INFO ZDM IntelliJ projects search took 18ms. Reason: LOCAL_AND_REMOTE_ENTRIES_CHANGED
1.17.6802 18329 2020-04-27 12:12:06.547 INFO ZDM No changes in IntelliJ Projects

==> toolbox-ui.log <==
[0427/121206.793856:INFO:CONSOLE(66)] "Updated model size: 285788", source: qrc://ui/index.js (66)

==> toolbox.log <==
1.17.6802 18329 2020-04-27 12:12:09.485 WARN ZuB Feed update finished, found: 110 items, 933 patches
1.17.6802 18329 2020-04-27 12:12:09.486 INFO Zfb Toolbox update filter: quality = 10000, autoupdate true
1.17.6802 18329 2020-04-27 12:12:09.486 INFO Zwu Selected Toolbox update is older than current: 1.17.6802 => NO UPDATE
1.17.6802 18329 2020-04-27 12:12:09.487 INFO ZdJ Updating model REMOTE_FEED_UPDATED
1.17.6802 18329 2020-04-27 12:12:09.488 INFO Zw6 Detected channel Channel: /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0 total installed items: 2
1.17.6802 18329 2020-04-27 12:12:09.489 INFO Zy5 All IntelliJ product does are: CL, DB, GO, IC, IE, IU, MPS, PS, PC, PE, PY, RD, RM, WS, AI
1.17.6802 18329 2020-04-27 12:12:09.489 INFO Zy5 All Possible names are: clion, 201.6668.126, datagrip, 201.6668.164, goland, 201.7223.36, intellij, idea, community, 201.6668.121, intellij, idea, 201.6668.155, intellij, idea, ultimate, 201.6668.121, 193.1497, phpstorm, 201.6668.153, pycharm, community, 201.6668.115, pycharm, 201.6668.147, pycharm, professional, 201.6668.115, rider, 201.6668.197, rubymine, 201.6668.156, webstorm, 201.6668.106, android, studio, 193.6401718, android, studio, 193.6401094, android, studio, 192.6392135
1.17.6802 18329 2020-04-27 12:12:09.490 INFO ZtO PhpStorm subscribedexpires 2021-02-28T22:00:00+01:00
1.17.6802 18329 2020-04-27 12:12:09.496 INFO ZDM Lock wait took 0ms.
1.17.6802 18329 2020-04-27 12:12:09.496 INFO Zak Detecting recent projects
1.17.6802 18329 2020-04-27 12:12:09.498 INFO Zak result appended by 7 projects from cached /home/valentatenj/.PhpStorm2019.1/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:09.499 INFO Zak result appended by 14 projects from cached /home/valentatenj/.PhpStorm2019.2/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:09.499 INFO Zak result appended by 18 projects from cached /home/valentatenj/.PhpStorm2019.3/config/options/recentProjectDirectories.xml
1.17.6802 18329 2020-04-27 12:12:09.501 INFO Zak result appended by 19 projects from cached /home/valentatenj/.config/JetBrains/PhpStorm2020.1/options/recentProjects.xml
1.17.6802 18329 2020-04-27 12:12:09.531 INFO ZDM IntelliJ projects search took 35ms. Reason: LOCAL_AND_REMOTE_ENTRIES_CHANGED
1.17.6802 18329 2020-04-27 12:12:09.532 INFO ZDM No changes in IntelliJ Projects
1.17.6802 18329 2020-04-27 12:12:09.543 INFO Zy5 Checking /home/valentatenj/.local/share/JetBrains/Toolbox/build.txt
1.17.6802 18329 2020-04-27 12:12:09.543 INFO Zy5 Checking /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153/build.txt
1.17.6802 18329 2020-04-27 12:12:09.543 INFO Zy5 Detected IntelliJ platform app at /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153 version PS-201.6668.153
1.17.6802 18329 2020-04-27 12:12:09.543 INFO Zy5 Detected LocalFeedItem PhpStorm 201.6668.153 /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153 at /home/valentatenj/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.6668.153
1.17.6802 18329 2020-04-27 12:12:09.549 INFO ZEW Updating ALL shell links to reflect recent change

==> toolbox-ui.log <==
[0427/121209.703767:INFO:CONSOLE(66)] "Updated model size: 547554", source: qrc://ui/index.js (66)

HTH

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I'm having the same problem on Linux Mint 19.3 Mate

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same problem here, Ubuntu Mate 20.04, no toolbox icon in the systray

please JetBrains, release a quick fix  (and do a little bit more testing ;-)

 

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Here my console output, happens also with the latest toolbox version, 1.17.6856

jetbrains-toolbox 
[0504/105818.576877:ERROR:main_delegate.cc(930)] Could not load cef_100_percent.pak
[0504/105818.580389:ERROR:main_delegate.cc(939)] Could not load cef_200_percent.pak
[0504/105818.611548:INFO:HandlerRendererProcess.cpp(6)] HandlerRendererProcess created
[0504/105818.615288:ERROR:main_delegate.cc(930)] Could not load cef_100_percent.pak
[0504/105818.615369:ERROR:main_delegate.cc(939)] Could not load cef_200_percent.pak
[0504/105818.908603:INFO:HandlerGUILinux.cpp(141)] Showing window0x14bc610
[0504/105819.053213:INFO:HandlerRendererProcess.cpp(6)] HandlerRendererProcess created
[0504/105819.069713:ERROR:main_delegate.cc(930)] Could not load cef_100_percent.pak
[0504/105819.069801:ERROR:main_delegate.cc(939)] Could not load cef_200_percent.pak
[0504/105819.428896:INFO:HandlerRendererProcess.cpp(6)] HandlerRendererProcess created
[0504/105819.434128:ERROR:main_delegate.cc(930)] Could not load cef_100_percent.pak
[0504/105819.434224:ERROR:main_delegate.cc(939)] Could not load cef_200_percent.pak
May 04, 2020 10:58:19 AM com.fasterxml.jackson.databind.ext.Java7Support <clinit>
WARNING: Unable to load JDK7 types (annotations, java.nio.file.Path): no Java7 support added
SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
SLF4J: Defaulting to no-operation (NOP) logger implementation
SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details.
[0504/105820.374225:INFO:HandlerRendererProcess.cpp(15)] Started CEF-render process
[0504/105820.374225:INFO:HandlerRendererProcess.cpp(15)] Started CEF-render process
[0504/105821.568149:INFO:CONSOLE(6)] "Importing icons and logos from Ring UI is deprecated. Please import them from corresponding packages: `@jetbrains/icons` and `@jetbrains/icons`.", source: qrc://ui/index.js (6)
[0504/105821.686599:INFO:CONSOLE(66)] "Updated model size: 288495", source: qrc://ui/index.js (66)
[0504/105821.720740:INFO:CONSOLE(66)] "Initial model size: 288460", source: qrc://ui/index.js (66)
[0504/105821.723188:INFO:CONSOLE(6)] "`size`, `width` and `height` props are not recommended to use in Ring UI `Icon` component. The intrinsic sizes of SVG icon (`width` and `height` SVG attributes) are used instead.We strongly recommend to use icons handcrafted for particular sizes. If your icon doesn't exist in the desired size, please ask your designer to draw one. "Responsive" checkmark should be unchecked when exporting icon.'", source: qrc://ui/index.js (6)
[0504/105822.656387:INFO:CONSOLE(66)] "Updated model size: 288495", source: qrc://ui/index.js (66)
[0504/105832.340353:INFO:CONSOLE(66)] "Updated model size: 665035", source: qrc://ui/index.js (66)
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more 14 days... please hot fix... :-/

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Same problem here with Linux Mint 19.3 Tricia, but it was working until two or three weeks ago. I can't remember if it was due to any Toolbox update.

 
0

Same here. I'm using the v1.17.6856 on ubuntu 20.04 and I'm getting the following errors in the log:

1.17.6856 15267 2020-05-18 08:25:35.462 ERROR Zzk Failed to create event log file
1.17.6856 15267 2020-05-18 08:25:35.795 ERROR Zj9 Failed to create tray icon

0

Ok. Fixed in version 1.17.7005 (Ubuntu, Mint 19 Tricia).
Many thanks!!! :-)

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Can confirm, issue seems to be solved with version 1.17.7005 (Mint 19.3).
Thank you :)

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seems still not to work on Ubuntu Mate 20.04

0

It seems solved on Linux Mint 19.3 Tricia

Thanks!

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Was fixed, but seems broken again today?

0

I experienced a regression in Linux Minut 20.x Ulyanna with Tool Box v1.17.7139
:-/

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Same problem here :(

1

I confirm that downgrading to 1.16.6319 fixes the issue.
I will use this version in the meantime.

EDIT: no luck, 1.16.x is too old and always auto-upgrade, hence the issue shows up again.

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