IDEA Toolbox does not stay!
I am using an M1 Mac Book Pro, and I can no longer keep the JetBrains Toolbox open! It no longer attach to the top meny row as it used before. Now it just opens its window when started , and clicking outside its window makes it go away and not come back again. I'm forced to restart the toolbox again, again, and again!
Other Mac apps can attach themself to the top menu, but no longer IDEA! This is really irritating!
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It's similar behaviour on Windows 11. Very annoying and No-Go for me.
The problem with Toolbox on macOS sounds like an issue tracked here:
https://youtrack.jetbrains.com/issue/TBX-18184
Tommy, could you please check that the menu bar icon is allowed in the macOS settings?
Rob, unfortunately, I don’t have a suggestion regarding the similar behavior on Windows 11.
To better understand what is happening, could you clarify a few things?
1. After Toolbox disappears, do you still see the Toolbox icon in the menu bar (macOS) or system tray (Windows)? If so, does clicking on it bring the Toolbox window back?
2. What happens if you try opening Toolbox again by finding it in Applications (macOS) or the Start menu (Windows) and launching it? If the process is already running, it should bring the existing window to the front.
3. Which OS version are you running? On macOS: Apple menu > About This Mac. On Windows: Settings > System > About.
4. Which Toolbox version are you using? You can find it in Toolbox under the nut icon > About.
5. Please attach the logs. They are available under the same About section. You can upload the logs privately to https://uploads.jetbrains.com/ and share the ID.