Blue / White 'blank' screen in Windows 10 with latest NVIDIA drivers
I've checked the other posts on blank screens, but this one seems to be different. The JETBRAINS_TOOLBOX_NO_SOFTWARE_OPEN_GL flag doesn't fix it. The logs point to CEF not working. CPU usage is 100% on a single core the entire time the Toolbox application is open, regardless of the window being present or not.
Windows 10 Pro 1903
Ryzen 2700X
GeForce 2080Ti
I tried a completely fresh install of Windows 10 and Toolbox works fine. As soon as the latest NV drivers (430.86) are installed, the window fails and CPU usage is 100% on one core.

Blue screen that can appear

White screen that can appear, sometimes entirely white.
log.txt
1.15.5387 8848 2019-07-08T20:38:27.807 INFO MainWindow 128 Action: Show Window @ tray icon
1.15.5387 8848 2019-07-08T20:38:27.812 INFO DPI 118 DPI: onBeforeMainWindowShown
1.15.5387 8848 2019-07-08T20:38:27.818 INFO DPI 14 ====================
1.15.5387 8848 2019-07-08T20:38:27.823 INFO DPI 19 DPI: Screen devicePixelRatio: 1
1.15.5387 8848 2019-07-08T20:38:27.828 INFO DPI 22 DPI: Screen remote desktop: false
1.15.5387 8848 2019-07-08T20:38:27.833 INFO DPI 29 DPI: Screen 1: physical size QSizeF(597, 336)
1.15.5387 8848 2019-07-08T20:38:27.838 INFO DPI 30 DPI: Screen 1: logical size QSize(2560, 1440)
1.15.5387 8848 2019-07-08T20:38:27.843 INFO DPI 31 DPI: Screen 1: available geometry QRect(0,0 2560x1400)
1.15.5387 8848 2019-07-08T20:38:27.849 INFO DPI 32 DPI: Screen 1: geometry QRect(0,0 2560x1440)
1.15.5387 8848 2019-07-08T20:38:27.854 INFO DPI 33 DPI: Screen 1: size QSize(2560, 1400)
1.15.5387 8848 2019-07-08T20:38:27.860 INFO DPI 34 DPI: Screen 1: devicePixelRatio 1
1.15.5387 8848 2019-07-08T20:38:27.865 INFO DPI 35 DPI: Screen 1: logicalDotsPerInch 96 96 96
1.15.5387 8848 2019-07-08T20:38:27.870 INFO DPI 36 DPI: Screen 1: physicalDotsPerInch 108.888 108.918 108.857
1.15.5387 8848 2019-07-08T20:38:27.876 INFO DPI 37 DPI: Screen 1: depth 32
1.15.5387 8848 2019-07-08T20:38:27.881 INFO DPI 38 DPI: Screen 1: primaryOrientation Qt::ScreenOrientation(LandscapeOrientation)
1.15.5387 8848 2019-07-08T20:38:27.886 INFO DPI 39 DPI: Screen 1: orientation Qt::ScreenOrientation(LandscapeOrientation)
1.15.5387 8848 2019-07-08T20:38:27.891 INFO DPI 40 DPI: Screen 1: nativeOrientation Qt::ScreenOrientation(PrimaryOrientation)
1.15.5387 8848 2019-07-08T20:38:27.897 INFO DPI 43 ====================
1.15.5387 8848 2019-07-08T20:38:27.904 INFO DPI 14 ====================
1.15.5387 8848 2019-07-08T20:38:27.910 INFO DPI 16 showWindow2: Screen point: QPoint(2353,1439)
1.15.5387 8848 2019-07-08T20:38:27.915 INFO DPI 19 showWindow2: Screen devicePixelRatio: 1
1.15.5387 8848 2019-07-08T20:38:27.920 INFO DPI 22 showWindow2: Screen remote desktop: false
1.15.5387 8848 2019-07-08T20:38:27.925 INFO DPI 29 showWindow2: Screen 1: point physical size QSizeF(597, 336)
1.15.5387 8848 2019-07-08T20:38:27.931 INFO DPI 30 showWindow2: Screen 1: point logical size QSize(2560, 1440)
1.15.5387 8848 2019-07-08T20:38:27.936 INFO DPI 31 showWindow2: Screen 1: point available geometry QRect(0,0 2560x1400)
1.15.5387 8848 2019-07-08T20:38:27.942 INFO DPI 32 showWindow2: Screen 1: point geometry QRect(0,0 2560x1440)
1.15.5387 8848 2019-07-08T20:38:27.947 INFO DPI 33 showWindow2: Screen 1: point size QSize(2560, 1400)
1.15.5387 8848 2019-07-08T20:38:27.952 INFO DPI 34 showWindow2: Screen 1: point devicePixelRatio 1
1.15.5387 8848 2019-07-08T20:38:27.958 INFO DPI 35 showWindow2: Screen 1: point logicalDotsPerInch 96 96 96
1.15.5387 8848 2019-07-08T20:38:27.963 INFO DPI 36 showWindow2: Screen 1: point physicalDotsPerInch 108.888 108.918 108.857
1.15.5387 8848 2019-07-08T20:38:27.969 INFO DPI 37 showWindow2: Screen 1: point depth 32
1.15.5387 8848 2019-07-08T20:38:27.974 INFO DPI 38 showWindow2: Screen 1: point primaryOrientation Qt::ScreenOrientation(LandscapeOrientation)
1.15.5387 8848 2019-07-08T20:38:27.979 INFO DPI 39 showWindow2: Screen 1: point orientation Qt::ScreenOrientation(LandscapeOrientation)
1.15.5387 8848 2019-07-08T20:38:27.984 INFO DPI 40 showWindow2: Screen 1: point nativeOrientation Qt::ScreenOrientation(PrimaryOrientation)
1.15.5387 8848 2019-07-08T20:38:27.989 INFO DPI 43 ====================
1.15.5387 8848 2019-07-08T20:38:27.995 INFO MainWindow 246 showWindow2: width= 440 , height 700 , DPI 1
1.15.5387 8848 2019-07-08T20:38:28.000 INFO CEFMainWindowImpl 271 Show window at: QPoint(2111,691) QSize(440, 700) zoom: 1
1.15.5387 8848 2019-07-08T20:38:28.008 INFO HandlerGUIWindows 84 Move Window to 2111 691 440 700 zoom 1
1.15.5387 8848 2019-07-08T20:38:28.019 WARN Win32Integration_Reg 146 Failed to open registry key path: "Software\\JavaSoft\\Prefs\\jetbrains\\privacy_policy" value: "eua_accepted_version" error code: 2
1.15.5387 8848 2019-07-08T20:38:30.682 INFO HandlerGUIWindows 17 WM_ACTIVATE: deactivated
1.15.5387 8848 2019-07-08T20:38:30.688 INFO CEFMainWindowImpl 264 Hide window signal
1.15.5387 8848 2019-07-08T20:38:30.693 DEBUG HandlerGUIWindows 101 onHideWindow
1.15.5387 8848 2019-07-08T20:38:30.700 INFO HandlerGUIWindows 23 WM_KILLFOCUS: deactivated
1.15.5387 8848 2019-07-08T20:38:33.962 DEBUG TrayIcon 87 Icon activated. Reason: "Context"
1.15.5387 8848 2019-07-08T20:38:34.723 INFO CEFMainWindowImpl 190 Shutting down the UI
1.15.5387 8848 2019-07-08T20:38:34.729 DEBUG CEFMainWindowImpl 204 Stopping lifespan handler
1.15.5387 8848 2019-07-08T20:38:34.729 INFO HandlerGUI 30 Forcibly closing window
1.15.5387 8848 2019-07-08T20:38:34.729 DEBUG CEFMainWindowImpl 207 Waiting for lifespan handler to stop
1.15.5387 8848 2019-07-08T20:38:34.745 INFO HandlerLifeSpan 34 On Before Close id= 1
1.15.5387 8848 2019-07-08T20:38:34.745 DEBUG HandlerLifeSpan 43 Quitting application
1.15.5387 8848 2019-07-08T20:38:34.776 INFO CEFMainWindowImpl 215 Done
1.15.5387 8848 2019-07-08T20:38:34.776 INFO main 740 Shutting down CEF
1.15.5387 8848 2019-07-08T20:38:34.792 INFO main 742 Application will exit now.
cef.log
[0708/203026.929:ERROR:main_delegate.cc(804)] Could not load cef_100_percent.pak
[0708/203026.929:ERROR:main_delegate.cc(813)] Could not load cef_200_percent.pak
[0708/203027.068:INFO:HandlerRendererProcess.cpp(15)] Started CEF-render process
[0708/203041.598:ERROR:main_delegate.cc(804)] Could not load cef_100_percent.pak
[0708/203041.598:ERROR:main_delegate.cc(813)] Could not load cef_200_percent.pak
[0708/203041.717:ERROR:viz_main_impl.cc(169)] Exiting GPU process due to errors during initialization
[0708/203041.718:INFO:HandlerRendererProcess.cpp(10)] HandlerRendererProcess disposed
[0708/203555.163:ERROR:main_delegate.cc(804)] Could not load cef_100_percent.pak
[0708/203555.163:ERROR:main_delegate.cc(813)] Could not load cef_200_percent.pak
[0708/203555.209:ERROR:main_delegate.cc(804)] Could not load cef_100_percent.pak
[0708/203555.209:ERROR:main_delegate.cc(813)] Could not load cef_200_percent.pak
[0708/203555.334:ERROR:viz_main_impl.cc(169)] Exiting GPU process due to errors during initialization
[0708/203555.334:INFO:HandlerRendererProcess.cpp(10)] HandlerRendererProcess disposed
[0708/203555.491:ERROR:main_delegate.cc(804)] Could not load cef_100_percent.pak
[0708/203555.491:ERROR:main_delegate.cc(813)] Could not load cef_200_percent.pak
[0708/203555.621:INFO:HandlerRendererProcess.cpp(15)] Started CEF-render process
[0708/203610.217:ERROR:main_delegate.cc(804)] Could not load cef_100_percent.pak
[0708/203610.217:ERROR:main_delegate.cc(813)] Could not load cef_200_percent.pak
[0708/203610.342:ERROR:viz_main_impl.cc(169)] Exiting GPU process due to errors during initialization
[0708/203610.344:INFO:HandlerRendererProcess.cpp(10)] HandlerRendererProcess disposed
[0708/203627.894:ERROR:main_delegate.cc(804)] Could not load cef_100_percent.pak
[0708/203627.894:ERROR:main_delegate.cc(813)] Could not load cef_200_percent.pak
[0708/203627.941:ERROR:main_delegate.cc(804)] Could not load cef_100_percent.pak
[0708/203627.941:ERROR:main_delegate.cc(813)] Could not load cef_200_percent.pak
[0708/203628.066:ERROR:viz_main_impl.cc(169)] Exiting GPU process due to errors during initialization
[0708/203628.066:INFO:HandlerRendererProcess.cpp(10)] HandlerRendererProcess disposed
[0708/203628.223:ERROR:main_delegate.cc(804)] Could not load cef_100_percent.pak
[0708/203628.223:ERROR:main_delegate.cc(813)] Could not load cef_200_percent.pak
[0708/203628.354:INFO:HandlerRendererProcess.cpp(15)] Started CEF-render process
[0708/203642.953:ERROR:main_delegate.cc(804)] Could not load cef_100_percent.pak
[0708/203642.953:ERROR:main_delegate.cc(813)] Could not load cef_200_percent.pak
[0708/203643.089:ERROR:viz_main_impl.cc(169)] Exiting GPU process due to errors during initialization
[0708/203643.091:INFO:HandlerRendererProcess.cpp(10)] HandlerRendererProcess disposed
Please sign in to leave a comment.