Toolbox App Support | JetBrains

Anna Filippova

Total activity 25
Last activity July 11, 2019 10:03
Member since November 07, 2018 10:11
Following 0 users
Followed by 0 users
Votes 0
Subscriptions 13

Anna Filippova commented, July 11, 2019 10:03
We are sincerely sorry for the inconvenience. The issue should be fixed in Toolbox App 1.15 (build 1.15.5605). @Piotr Banasiak could you please attach Toolbox App logs from 'C:\Users\<user_name>\Ap...
- 0 votes
Anna Filippova commented, January 23, 2019 16:37
We are sincerely sorry for the inconvenience. Just fixed on the server side.
- 0 votes
Anna Filippova commented, January 23, 2019 16:26
Sorry for the inconvenience. Could you please attach the logs (сlick the metal nut icon on the right-hand side of the Toolbox) here: https://youtrack.jetbrains.com/issue/ALL-3260?
- 0 votes
Anna Filippova commented, December 26, 2018 13:09
Yes, it's recommended to install all the JetBrains apps as a normal user (either via the Toolbox app or manually). The installed location could be arbitrary, as long as it suits your workflow.
- 0 votes
Anna Filippova commented, December 26, 2018 13:01
Could you please send Toolbox logs (сlick the metal nut icon on the right-hand side of the Toolbox) to toolbox-support at jetbrains.com after the problem occurs again? Also please send us a screens...
- 0 votes
Anna Filippova commented, December 26, 2018 10:33
We have a feature request in our tracker: https://youtrack.jetbrains.com/issue/ALL-653. Feel free to comment or upvote.
- 2 votes
Anna Filippova commented, December 26, 2018 10:19
Hi! Could you please send Toolbox logs (сlick the metal nut icon on the right-hand side of the Toolbox) to toolbox-support at jetbrains.com after the problem occurs again? If it's not possible to o...
- 0 votes
Anna Filippova commented, November 21, 2018 11:54
Hi! Toolbox finds all JetBrains IDEs including installing locally and shows them you. All that you can do with them through the Toolbox - uninstall or launch.
- 0 votes
Anna Filippova commented, November 16, 2018 13:13
Hello! I'm sincerely sorry for the delay. We have the issue in the tracker already: https://youtrack.jetbrains.com/issue/ALL-1470. Feel free to comment or upvote and sorry for the inconvenience.
- 0 votes
Anna Filippova commented, November 15, 2018 15:23
We've fixed ALL-2982 which seems to cause the issue. Could you please try using the latest Toolbox version and tell us about the results?
- -3 votes

Powered by Zendesk