Toolbox App Support | JetBrains

Ivan Kuzmin

Total activity 140
Last activity September 02, 2024 16:49
Member since April 22, 2022 08:51
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Created April 25, 2024 15:35

C Salinas20 could you please elaborate on your issue? You can attach logs by creating a ticket in our bug tracker https://youtrack.jetbrains.com/newIssue?project=TBX
1. FAQ
2. How to set timeout for proxy?
- 0 votes
Created April 10, 2024 11:35

Hi @Chris Velevitch. Sorry for the inconvenience. Could you please specify what error you are facing when launching 2023.3.x?
- 0 votes
Created April 10, 2024 11:34

Hello Nikun2008, sorry for the inconvenience. Unfortunately, if you have attached a screenshot, it is not available. Could you please clarify what message/error you are getting?
- 0 votes
Created March 08, 2024 17:01

@Ralf Longwitz, Could you please clarify how you installed the Toolbox app? It is installed in a fixed path where the new version should have replaced the old one. There is no requirement to reinst...
1. FAQ
2. How to uninstall Toolbox App?
- 0 votes
Created March 06, 2024 09:02

Hello,Thanks for the detailed description of the issue. Our bug tracker has opened an issue that happens on macOS: TBX-10297.The warning about “The installation path is not writable” is similar in ...
- 0 votes
Edited February 29, 2024 13:43

Clemens, thanks for sharing this workaround. This issue on macOS is investigated separately. Please track TBX-10297.
1. FAQ
2. How to update a tool if "The installation path is not writable" error is shown?
- 0 votes
Created December 15, 2023 14:58

Thanks for letting us know. It could be related to the Launch Toolbox App at system startup option, which is enabled by default. Toolbox App indeed runs in the background to keep track of the avail...
- 0 votes
Created November 30, 2023 11:39

Hi Polak Ja. We'll investigate that in TBX-10297.
1. FAQ
2. How to update a tool if "The installation path is not writable" error is shown?
- 1 vote
Created November 27, 2023 14:17

Hello,Please log in to your JetBrains account: https://account.jetbrains.com/Change your password and enable 2FA here: https://account.jetbrains.com/change-passwordThis will drop existing sessions.
- 0 votes
Created November 17, 2023 15:19

Hi! For macOS, could you try the following workaround? Does it help?Go to macOS System Settings → Privacy & Security → Full Disk Access. And give it full access to the Toolbox App.
1. FAQ
2. How to update a tool if "The installation path is not writable" error is shown?
- 10 votes

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