Toolbox App Support | JetBrains

Ivan Kuzmin

Total activity 166
Last activity July 08, 2025 12:52
Member since April 22, 2022 08:51
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Votes 6
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Created November 17, 2023 15:19

Hi! For macOS, could you try the following workaround? Does it help?Go to macOS System Settings → Privacy & Security → Full Disk Access. And give it full access to the Toolbox App.
1. FAQ
2. How to update a tool if "The installation path is not writable" error is shown?
- 11 votes
Created June 17, 2024 14:36

Hi Srdjan, sorry for the inconvenience. Am I correct in understanding that this state is saved on restart? Also, have you tried changing the render type? If not, please try to launch the app from ...
- 2 votes
Created March 06, 2024 09:02

Hello,Thanks for the detailed description of the issue. Our bug tracker has opened an issue that happens on macOS: TBX-10297.The warning about “The installation path is not writable” is similar in ...
- 2 votes
Created November 30, 2023 11:39

Hi Polak Ja. We'll investigate that in TBX-10297.
1. FAQ
2. How to update a tool if "The installation path is not writable" error is shown?
- 1 vote
Created November 01, 2023 11:47

Hi Nitrateag, I'm sorry that the first experience went like this for you. In version 2.0, it is not available to change the installation location. However, we already have EAP 2.1 available where t...
1. FAQ
2. Where are the IDEs located on my hard drive?
- 1 vote
Created March 16, 2023 17:01

Hi Vlosztrovszky. Sorry for the inconvenience. Please return to Toolbox App and click on "Troubleshoot..." when the login process starts in the browser. Does it help?
- 1 vote
Created October 27, 2022 08:08

Please use the workaround from here https://youtrack.jetbrains.com/issue/TBX-8524/Toolbox-startup-failure-Error-looking-up-function-IsWow64Process2#focus=Comments-27-6559668.0-0We will issue a rele...
- 1 vote
Created October 04, 2022 14:59

Hi Chidansh El! Unfortunately, the Toolbox App installation location cannot be changed now. Here's an open issue about it: TBX-5327.Nevertheless, feel free to comment or upvote.
1. FAQ
2. Where are the IDEs located on my hard drive?
- 1 vote
Created July 13, 2022 15:45

Hi Alex, 1. In the current implementation, this is the separation of the update channels. 2. Could you clarify what the correct installation is? You can use the Toolbox App to install several ident...
1. FAQ
2. Where are the IDEs located on my hard drive?
- 1 vote
Created July 08, 2025 12:52

Hello,Please try running your Toolbox App once from a terminal with this argument~/.local/share/JetBrains/Toolbox/bin/jetbrains-toolbox --graphics-api softwareThis setting is saved, and you can the...
- 0 votes

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