Toolbox 2.6~2.7 always crash

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Jamesfancy
Created

It always crash in windows 11 home edition.

 

出错应用程序名称： jetbrains-toolbox.exe，版本： 2.7.0.48109，时间戳： 0x686d3a86 出错模块名称： igd12um64xeh.dll_unloaded， 版本： 32.0.101.6554，时间戳： 0x67870289 异常代码： 0xc0000005 错误偏移： 0x0000000000ed0e20 出错进程 ID： 0x3B88 出错应用程序开始时间： 0x1DBF55A23A3D3A7 Faulting 应用程序路径： C:\Users\james\AppData\Local\JetBrains\Toolbox\bin\jetbrains-toolbox.exe Faulting 模块路径： igd12um64xeh.dll Report ID： 1f920260-1d67-4026-bf1b-4d18a6e5de19 Faulting 包全名： Faulting 程序包相对应用程序 ID： 个

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Ivan Kuzmin
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Hello @erduotong, sorry for the inconvenience. Please try the suggestions from this pinned comment: https://youtrack.jetbrains.com/issue/TBX-14513/Toolbox-Application-is-crashing#focus=Change-27-11903198.0-0.pinned
If switching to Opengl doesn't help, please let us know the driver version you had before the update. It would help us a lot!
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Ivan Kuzmin
Created

Also, could you please attach toolbox.latest.log? It can be found in %localappdata%\JetBrains\Toolbox\logs folder. You can upload it to https://uploads.jetbrains.com/. Thanks! 

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