Toolbox App Support | JetBrains

Ivan Kuzmin

Total activity 82
Last activity September 25, 2023 09:32
Member since April 22, 2022 08:51
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Ivan Kuzmin commented, September 25, 2023 09:32
Please create a new issue in our bug tracker and attach toolbox.log and toolbox-error-* if there are any files. (%localappdata%\JetBrains\Toolbox\logs) Thanks!
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Ivan Kuzmin commented, September 25, 2023 09:28
Hi,Thank you for your question. Download cache currently preserves files for three days.You can safely remove this manually or via Toolbox App → Settings → Tools section → Clear download cache.We ...
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Ivan Kuzmin commented, September 22, 2023 12:27
Hi,In the current IDE implementation Toobox App 2.0, the IDEs are updated parallelly.
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Ivan Kuzmin commented, September 21, 2023 19:01
Sorry for the inconvenience. Could you please try to launch the Toolbox App once through Powershell console? Does it help? `C:\Users\<USER ACCOUNT NAME>\AppData\Local\JetBrains\Toolbox\bin> .\jetbr...
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Ivan Kuzmin commented, September 20, 2023 19:04
Hi Jacob,Try reinstalling the Toolbox App by downloading the latest version from https://www.jetbrains.com/toolbox-app/ Does it help?
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Ivan Kuzmin commented, September 20, 2023 19:02
Hello, Sorry for the inconvenience.1) Please upgrade to 2.0.42) If the problem persists, make sure there are no other jetbrains-toolbox processes running3) If none of that helps, please run the Too...
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Ivan Kuzmin commented, September 13, 2023 07:27
Hi, since you also created an issue in our bug tracker TBX-10332Let's continue in YouTrack, and this issue is closed. Thank you for understanding.
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Ivan Kuzmin commented, September 04, 2023 15:38
Thanks for the kind words, Tom! We have indeed redesigned the Toolbox to improve the integration with operating systems significantly. We will try to continue to make you happy with our product fun...
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Ivan Kuzmin commented, May 29, 2023 00:03
Unfortunately, the problem with FUSE is known and is being investigated in our bug tracker. Please feel free to track it here https://youtrack.jetbrains.com/issue/TBX-7534/Ubuntu-22.04-missing-fuse...
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Ivan Kuzmin commented, May 10, 2023 13:39
Hi Marco Santoni. We apologise for the inconvenience. Please feel free to track this issue TBX-5738We plan to improve this significantly in Toolbox App 2.0. Please, see the following guide if you a...
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