Toolbox App Support | JetBrains

Ivan Kuzmin

Total activity 152
Last activity November 26, 2024 12:18
Member since April 22, 2022 08:51
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Ivan Kuzmin commented, November 26, 2024 12:18
Hello Dave Paulstorermartin Sorry for the inconvenience. Are you using an eGPU by any chance?We have an open issue in our bug tracker: TBX-13143. If yes, please specify which eGPU you are using and...
- 0 votes
Ivan Kuzmin commented, November 01, 2024 15:47
Hi,Projects that you don't want to see in the Toolbox App can be hidden with the right mouse button. If you would like them back on the list, please use this: https://youtrack.jetbrains.com/issue/T...
- 0 votes
Ivan Kuzmin commented, October 25, 2024 08:57
Hello. Could you please specify which OS you are using? Also, are you using an external monitor?
- 0 votes
Ivan Kuzmin commented, October 24, 2024 10:11
Jmulder1987, we have released release 2.5 with this fix: TBX-13072.Please let me know if it stops reproducing for you.
- 0 votes
Ivan Kuzmin commented, October 16, 2024 10:13
Hello. Please try to close the project in Intellij Ultimate on your Ubuntu backend. After that, will the project appear in the Toolbox App?
- 0 votes
Ivan Kuzmin commented, October 16, 2024 10:11
Hello Satoshi. Sorry for the delayed response. Could you please tell me what version of Windows you are running?https://support.microsoft.com/en-us/windows/which-version-of-windows-operating-system...
- 0 votes
Ivan Kuzmin commented, September 02, 2024 16:49
Vitalii Sokolov for macOS please try the following workaround: https://youtrack.jetbrains.com/issue/TBX-10297/Unable-to-update.-Will-not-be-shown-to-the-user-because-the-parent-directory-is-not-wri...
1. FAQ
2. How to update a tool if "The installation path is not writable" error is shown?
- 0 votes
Ivan Kuzmin commented, August 30, 2024 07:35
Also, please ensure that you have the required packages in your operating system:libfuse2 libxi6 libxrender1 libxtst6 mesa-utils libfontconfig libgtk-3-bin tar dbus-user-session
- 0 votes
Ivan Kuzmin commented, August 29, 2024 16:19
Moinuddink2001 Please create a new issue in our YouTrack. We need to investigate this more deeply. Also, please attach logs https://www.jetbrains.com/toolbox-app/faq/#collect-logs
- 0 votes
Ivan Kuzmin commented, August 21, 2024 14:55
Hello Mustafa Semih YAMAN We have a program for our users that is part of community translations. Under this program, all interested native speakers can contribute to the Toolbox App. Participation...
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