Certain JetBrains Apps can't update automatically

Hello,

There are a couple of JetBrains applications that can't be updated through toolbox for me. Even right after installation it shows the following message when clicking on the settings icon next to the application:

Current applications I'm experiencing this with are PHPStorm and RubyMine

0
4 comments

Have you installed them via Toolbox? What Toolbox version are you using?

0
Avatar
Permanently deleted user

@Artem Yeah I installed them through Toolbox. I am using Toolbox version 1.6.2914.

0

Do you see any errors/issues in Toolbox logs? It could happen when Toolbox App loses permissions to install folder. 

0
Avatar
Permanently deleted user

Had this same issue -- here's what worked for me.

First I uninstalled the app with Toolbox (for me it was CLion).

Then, navigate to %LOCALAPPDATA%/JetBrains/Toolbox/apps (yeah those are slashes -- screw backslashes). Just paste that into File Explorer's address bar (or whatever file manager you use)

Delete the offending app's folder (for me, I would delete CLion).

Reinstall from toolbox.

Hopefully things show up correctly now.

1

Please sign in to leave a comment.