Toolbox visible but cannot click on anything

Since today opening toolbox i can see applications on the screen but clicking any button on the page does nothing, its dead

Closing the toolbox and opening it again does nothing, same thing, perhaps i need to rollback? but installing a new instance automatically updates and I have the same problem

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8 comments

I have the same challenge - shortcut doesn't work, reinstalling doesn't work as well. Any clues how to fix it?

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I have the same issue, with a little bit different flavor. I am on Manjaro (arch), When I click on any option nothing happens, but when i close toolbox (not from tray) and then open it again, it shows me taken action for my click.

i.e if i click to install clion, nothing happens but when i close the toolbox app and open it again from tray, than its downloading clion. Same for the search, but settings do not open anyway...

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Same exact thing for me as 17mb04 on Manjaro. No response from clicking, but if I run jetbrains-toolbox it closes, and then when i run it again it re-opens with the result of my previous click now being shown.

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Hello! Sorry for the inconvenience. Version 1.25 of the Toolbox App was released. Could you please clarify if the problem is still relevant to you?

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I updated to the latest version and the error was gone. 

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Bojan Vrhovnik, thank you for your feedback! Great to know that the latest version works for you now.

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I'm having a very similar situation as of today (new version released last night). On macOS Monterey. 

I can see the Toolbox icon, but clicking on it does nothing. I tried renaming the "open" Toolbox, and installing anew, with the same behavior. jetbrains-toolbox-1.25.12569.dmg

Any ideas?

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Ivan Kuzmin Im on 1.26.2.13244 Windows 11, same problem.

Im trying to test Fleet, but can't do it because ToolBox is the only install method, and it is unresponsive.



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