Toolbox App Support | JetBrains.

Semyon Martynchik

Total activity 13
Last activity April 17, 2026 11:07
Member since August 13, 2025 14:10
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Semyon Martynchik commented, April 17, 2026 11:07
Hello,I apologize for not getting back to you sooner. Thank you for the feedback.A revised documentation page is here:https://www.jetbrains.com/help/toolbox-app/offline-remote-development-in-the-to...
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Semyon Martynchik commented, April 13, 2026 15:34
Hi Alexander,I've created an issue about this problem:https://youtrack.jetbrains.com/issue/TBX-18386Please attach the full logs to it (Toolbox | Nut icon | About | Collect logs and diagnostic data)...
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Semyon Martynchik commented, April 01, 2026 16:02
Hi folks. Thanks for reporting this.The problem with Toolbox on macOS sounds like an issue tracked here:https://youtrack.jetbrains.com/issue/TBX-18184Tommy, could you please check that the menu bar...
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Semyon Martynchik commented, March 31, 2026 13:59
Thanks for the logs!This problem looks similar to the following report: https://youtrack.jetbrains.com/issue/TBX-16700It seems like Toolbox tries to scan the /snap directory for existing tools, but...
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Semyon Martynchik commented, August 29, 2025 10:46
691079755 , I see a connection state change at 2025-08-06 10:34:08-10:34:09. Might be related to the network quality. On the screenshot you attached, it looks like the ping is quite high. Usually, ...
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Semyon Martynchik commented, August 29, 2025 10:25
Ola Mattsson, two main differences here. Toolbox maintains the connection using OpenSSH, while Gateway is based on SSH built into the IntelliJ Platform, which doesn’t support every OpenSSH feature....
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Semyon Martynchik commented, August 13, 2025 14:14
Ola Mattsson hi,Can you attach the logs as well? You can share them through https://uploads.jetbrains.comI'm also using OrbStack with both Gateway and Toolbox, but I haven't faced this issue. Could...
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Semyon Martynchik commented, August 13, 2025 14:10
@691079755 hi,Could you please specify the approximate time when you noticed the problem so I can trace it in the logs? If the server reboot helps, you may try terminating the Toolbox agent process...
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