Toolbox doesn't open
I want to try Toolbox and WebStorm, but after an installation on a clean Windows 11 installation (I only installed Office and Adobe Cloud), Toolbox doesn't start.
I can't find anything about this problem online, what could it be?
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Hello,
Sorry for the inconvenience. Could you please attach toolbox.latest.log? It can be found in
%localappdata%\JetBrains\Toolbox\logsfolder. You can upload it to https://uploads.jetbrains.com/. Thanks!Hi Ivan,
Here is the upload ID:
Upload id: 2025_07_16_xHap87ZJTVtKvPo9vKDMQ8 (files: installer-20250716-115910.txt and 2 more)
Thanks! Please try the suggestions from this pinned comment: https://youtrack.jetbrains.com/issue/TBX-14513/Toolbox-Application-is-crashing#focus=Change-27-11903198.0-0.pinned . Did it help?